Comprehensive HVAC Service for New Richmond, KY Client

A New Richmond, KY, customer from the picturesque Quail West subdivision reached out to us with HVAC concerns. They experienced an iced-up lower-level system last winter and water leakage from the upper-level system’s drain pan—potential disasters waiting to happen.

Upon inspection, as anticipated, we found the upstairs heat and AC unit’s drain clogged, a common issue in the spring. Routine preventative maintenance can prevent such clogged condensates, protecting your ceilings and floors.

The downstairs system also had problems, beginning with a faulty thermostat. After defrosting the air handler’s coil, we discovered an R-22 refrigerant leak and provided a quote for a replacement system.

We quoted, sold, and installed a 15-SEER Bryant Heat Pump and Air Handler for the downstairs system. As always, we pulled a permit for our customer's protection. We registered their 10-year manufacturer’s warranty and provided our standard 1-year installation warranty.

This customer opted into financing, which we offer to qualified buyers, including those with less-than-perfect credit.

It’s important to know that HVAC technicians in Kentucky must hold a Journeyman’s license, working under a master license holder. An apprentice must always be accompanied. At Madison HVAC, we take this seriously and have even obtained NATE certification (North American Technician Excellence). Learn more about NATE certification, copy and paste this in your browser: https://natex.org/homeowner/find-a-contractor-with-nate-certified-technicians/find-a-contractor-with-nate-certified-technicians

Ensure your HVAC system is in expert hands with Madison HVAC. Contact us for reliable service and maintenance. We work on all brands, so let us take care of your air conditioning needs.

Location: Richmond, KY